Thank you for shopping with us! We strive to provide high-quality products and excellent customer service. Please review our refund policy below:

1. Eligibility for Refunds

• We accept returns within 3 days of the delivery date.
• Items must be unworn, unwashed, and in their original condition with tags attached.
• Customized or personalized items are not eligible for refunds unless they are defective or incorrect.

2. Initiating a Return

• To initiate a return, please contact our customer service team at support@midtowns.in with your order number and the reason for the return.
• We will provide you with a return authorization and instructions on how to send back your item.

3. Return Shipping

• Customers are responsible for return shipping costs unless the item is defective or incorrect.

4. Refund Process

• Once we receive your returned item, we will inspect it and notify you of the status of your refund.
• If approved, your refund will be processed, and a credit will be applied to your original payment method within a 7 number of days.

5. Exchanges

• If you would like to exchange an item for a different size or color, please follow the return process and place a new order for the desired item.

6. Damaged or Defective Items

• If you receive a damaged or defective item, please contact us within 3 days of receiving your order, and we will provide a replacement or refund.

7. Contact Us

For any questions or concerns regarding our refund policy, please reach out to us at support@midtowns.in or 7042426997.